🛡️ Safe Entertainment

pjok's commitment to responsible gaming

Gambling is meant to be fun — but staying in control is the real key. pjok helps you play safely, healthily, and responsibly.

Why is responsible gaming important?

Online betting and casino games are a great source of entertainment for many people. But just like any other form of entertainment, it's important to set limits. pjok believes that gaming should be fun, stress-free, and entirely by choice — never out of compulsion or addiction.

We want every one of our users to be aware that gambling is a risky activity. With the right mindset and a few simple tools, that risk can be kept well under control. pjok puts those tools right at your fingertips.

On this page you'll learn how to set deposit limits, take a temporary break, activate self-exclusion when needed, and know when to seek help. Our one goal is to make sure you always stay in control of your gaming.

For ages 21 and above only

All pjok services are strictly for adults aged 21 and over. Minors are completely prohibited from creating or using an account. Age verification documents must be submitted during account verification. If there is any chance a minor could gain access to gaming, please notify our support team immediately.

Our tools for your protection

pjok gives you full control — set limits whenever you want, however you want.

Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a waiting period, but decreasing one takes effect right away.

Time-Out

Temporarily deactivate your account for anywhere from 24 hours to 30 days. Logging in is not possible during the break. It's a simple and effective way to give yourself a mental rest.

Self-Exclusion

If you need a longer break, activate self-exclusion. You can close your account for 3 months, 6 months, 1 year, or permanently. Self-exclusion cannot be reversed before the chosen period ends.

Session Time Alerts

Receive a reminder at set intervals to let you know how long you've been playing. This feature helps you keep track of yourself and manage the time you spend gaming.

Loss Limit

Set up an automatic stop once you've lost a specified amount. When that limit is reached, your session will end automatically and you'll have the opportunity to take a break.

24/7 Support

If you ever have a problem, reach us via live chat or email. Our support team is ready to help in both Bengali and English — day or night, seven days a week.

Check yourself

Ask yourself the questions below. If you answer 'yes' to more than one, consider seeking professional help.

Do you end up spending more than your budget?
Do you keep playing to try to win back money you've lost?
Have you tried to stop playing but found you couldn't?
Are your family or friends worried about your gambling?
Are you gambling with money meant for bills or household expenses?
Do you feel irritable or restless when you can't play?
Do you hide your gambling from others?

Don't wait to seek help

If you feel gaming is getting out of control, activate self-exclusion right away.
Contact pjok support — at [email protected] or via live chat.
Talk to someone close to you — a family member or a trusted friend.
In Bangladesh, consult a trained counselor for mental health support.

Tips for healthy and enjoyable gaming

Follow these simple rules to keep gaming fun at all times:

Set your budget in advance — only play with an amount you can afford to lose.
Don't think of gaming as a way to earn money — it's entertainment.
Set a timer — decide on a fixed time limit before each session.
Don't place bigger bets out of anger or frustration after a loss.

Avoid playing when you've been drinking or when you're tired.
Never play with borrowed money or money set aside for bills.
Take regular breaks — enjoy life beyond gaming too.
Keep your impulses in check after a win — never go beyond your set budget.

How to activate the tools?

pjok's safety tools are very easy to use. Here's a step-by-step guide:

Log In to Your Account

Open the "Responsible Gaming" menu

In settings, select the "Responsible Gaming" option.

Set your preferred limits

Set whichever you need — deposit limits, time-out, or self-exclusion.

Need help? Go to support

Protecting minors

pjok is for people aged 21 and over only. We follow a strict age verification process to prevent minors from accessing accounts.

If there are minors in your home, take the following steps:

Use a password lock or PIN on your device so children cannot gain access.
Never share your login details or write them somewhere easily visible.
Log out properly after every session.
Use family content filter software that blocks gambling sites.

If you suspect a minor has used your account, notify [email protected] immediately.

Play responsibly, enjoy the fun

Keep your experience at pjok safe and enjoyable. Play games, celebrate wins — but stay within your limits. If you need help, we're always here.

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Contact us

The pjok support team is always ready for any questions or concerns related to responsible gaming.

Live Chat

Get instant help via 24/7 live chat. Our expert team is at your service in both Bengali and English.

Email Support

For detailed questions or self-exclusion requests, email: [email protected]